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SECRETS OF
PERSUASION
"Your presentation on
Personality Pointers (persuasion) was put immediately to work at
UPS. It was valuable training that really got our staff of
experienced salespeople thinking."
A.
Feinberg, Vice President of Sales, Southwest Region,
UPS
"My
staff and I have been applying what we learned in your Real-World
Selling program on persuasion. We've been getting some great
results. One of my account managers had an important meeting
with a customr. He was ablet oread this custoemr and quickly create
rapport. As a result, he sold a $250,000 project."
G. Athens, Sales Manager,
TDIndustries
"Your session "The Secrets of
Persuasion:: Techniques for Increasing Sales" received an
"Excellent/Very GOod rating for meeting their interest, needs and
expectations. You received an "Excellent" rating for your knowledge
of the subject matter and for your delivery and style of
presentation."
Sue Kalish
Executive Director
Hearth
Patio and Barbeque Education Foundation
Supervisor comments are:
"I
can work more effectively with my staff."
"I can do a better job
by listening and hearing what my coworkers mean."
"I have made my
coworkers more receptive to me and have been more
persuasive."
Bruce Arapis
Production Manager, Major
Projects
TDIndustries |
Time: 1 -1 1/2 hour, 3 hours, or 1 day
format Seminar
Description:
Have you noticed that some people
are easy to work with and others are much more difficult? You can
make it easier to work with others when you understand the secrets of
persuasion. This presentation includes the clues to use so you can develop
and succeed at your persuasion strategies with clients, co-workers, and
managers. When you understand persuasion you will work more
effectively with others. You will increase your job satisfaction and
reduce stress when you learn the secrets of persuasion.
Goals: To increase
productivity by learning how to create rapport and understand different
personality styles. You will learn to plan and execute sales strategies
that meet your customers' style needs.
Results: Participants learn
to identify different behavioral styles in the workplace. They know how to
modify their behavior to improve their productivity and reduce stress with
other styles.
Participants: Sales
personnel, customer service personnel, and management personnel
Course
Content
-
Fundamentals of
Persuasion
Significance of
rapport
How persuasion relates to rapport
Dimensions of
behavior
Four behavior styles
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Understanding the Four
Personality Styles
Descriptions
Buyer Needs
Buyer
Expectations
Strengths and Weaknesses
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Applying Personality Styles
at Work
Identifying styles by
observing behavior
Persuasion strategies for each style
Self
Assessment
-
Understanding Personality
Style Changes
Styles Under
Stress
Flexibility strategies
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