Did you know that a hungry, tired judge is much less likely to grant a defendant's request than one who has just eaten or taken a break? At least that's the finding of an ingenious new study looking at the rulings made by parole board judges in relation to when they had taken a meal break. Overall, prisoners saw a 65 percent success rate if their cases were heard early in the … [Read more...]
What’s your pricing strategy when you sell?
It's always important to consider your pricing strategy when you sell. Recent research shows that in negotiations, higher first offers from sellers drive up sale prices—reversely, buyers benefit from lower first offers. You can increase that advantage by stating your offer as a precise, rather than a round number. Here's what they found. In an experiment involving customers … [Read more...]
Sales is common sense, but common sense sometimes isn’t common.
What would you think about standing too close to a customer to make him uncomfortable? You would never do that, right? It's just common sense that you don't make a customer uncomfortable if you have any hope of him buying again. Well, sometimes salespeople don't realize that what they're doing is wrong. Just imagine you worked with a salesman for several months. You arrive … [Read more...]
Want to be more persuasive?
One of the basic principles of persuasion and influence is that we tend to comply with people we like. Why? We trust people we like. You need trust to influence others. How does this apply to you? The next time you meet someone new at a business function, a Chamber of Commerce meeting, or other business function, do something that gets you to be liked. What would that be? Stop … [Read more...]
Did you forget about your most important customer?
I often marvel how salespeople spend so much time managing their customers. They will prioritize them by size, revenue, profits and all types of criteria to see where they should be spending their time and effort. Of course that's a good idea. What they're forgetting is that they have another very important customer. It's their manager. Even if you're on commission, your … [Read more...]
Do Prospects Hit the Delete Key With Your Voicemail When You Sell?
There are just a few reasons why you're not getting a meeting with a prospect. Are you giving them a compelling reason to meet? Do you sound credible? Do they have a reason to believe you can deliver what you say? If your voicemail is irrelevant to their business get ready for the delete button on their voicemail. If you sound hesitant, too cocky, too meek, or unprofessional … [Read more...]
Sell more by selling to the right prospects
Here's how I know someone is not going to make their sales goals. I ask them to describe an ideal prospect. Their response? Everyone is a prospect! Wrong. Everyone is not your prospect because you can't be all things to all customers. Here's how you can find the customers who you are most likely to sell to. … [Read more...]
Do you want to make your next prospecting call less stressful for you?
I often ask salespeople how they customize their selling. I get nervous when they say that they sell the same way to every prospect. Why? Because customers are different and they prefer you to be like they are, not necessarily how you are most comfortable. That's why the most flexible salespeople are the most successful. Here are some ideas to start with if you don't know how … [Read more...]
Are you thinking like an engineer when you sell?
Did you see Purdue University President Mitch Daniels quote in a recent Wall Street Journal Notable & Quotable? He talks about the problem-solving can–do attitude of engineers. That same attitude is what great salespeople have. The look at their customers and try to solve their problems and of course sell their products while they solve the problem. What’s wrong with … [Read more...]
Do endorsements help your LinkedIn ranking?
You may be using LinkedIn for your sales prospecting. You may be using it to be found by customers. Either way, you may have wondered about the value of using endorsements. I've been noticing that along with people who knew my work, there were others who were endorsing me and I didn't know them. I did a search on the value of Endorsements. If you want to be "found" on … [Read more...]